Terms of Service

1. Acceptance of Terms

By accessing and using the Reform Lab website (reformlab.com.au) and our clinic services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Website Use

This website is provided for informational purposes and to facilitate appointment bookings with Reform Lab. You agree to:

• Use the website lawfully and in accordance with these terms
• Provide accurate and truthful information when completing forms or booking appointments
• Not attempt to interfere with the website's operation, security, or accessibility
• Not use automated tools to scrape, harvest, or extract data from the website

We reserve the right to modify, suspend, or discontinue any part of the website at any time without prior notice.

3. Booking and Cancellation Policy

Appointments can be booked through our online booking system (powered by Cliniko), by phone, or in person.

Appointment times are reserved exclusively for you. Late cancellations and no-shows prevent other patients from accessing care. We appreciate your understanding.

4. Health Information Disclaimer

The content on this website is provided for general informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

5. Practitioner Qualifications

All practitioners at Reform Lab are registered with the Australian Health Practitioner Regulation Agency (AHPRA) where required by law. Registration details can be verified on the AHPRA website.

6. Intellectual Property

All content on this website — including text, images, graphics, logos, the “Reform Lab” brand name, and design elements — is the property of Reform Lab Wellness Clinic or its licensors and is protected by Australian copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent. You may print or download content for personal, non-commercial use only.

7. Limitation of Liability

To the maximum extent permitted by Australian law:

• Reform Lab provides this website on an “as is” and “as available” basis, without warranties of any kind, express or implied
• We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components
• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the website
• Nothing in these terms excludes or limits liability that cannot be excluded or limited under Australian Consumer Law, including liability for death or personal injury caused by negligence

8. External Links

Our website may contain links to third-party websites or services that are not owned or controlled by Reform Lab. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these terms or your use of the website are subject to the exclusive jurisdiction of the courts of New South Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

11. Contact

If you have questions about these Terms of Service, please contact us: